Any one item is available to add to your order for free. Items that are not included are sets: (Triplet Sets, Sister Sets), the 84-piece Bubble Hair Ties + Organizer, and the Organizer for Bubble Hair Ties.

All orders, excluding Priority Order require a processing time of 8 to 10 business days before they are shipped.

Note: Please don't worry if tracking information isn't available right away. Carriers can take up to two business days to update their websites.

All priority orders placed before 2 p.m. (EST) on a business day are packed and shipped the next business day.

Orders placed after 2 p.m. will be packed the following business day and shipped the day after packing.

Example: If you place an order at 9 p.m. on Monday, it will be packed on Tuesday and shipped on Wednesday

Note: Please don't worry if tracking information isn't available right away. Carriers can take up to two business days to update their websites. Kindly note that all estimated delivery times provided by carriers are approximate and can be affected by factors beyond our control, including weather, carrier delays, holidays, or other unforeseen circumstances.

Once your order has been shipped, shipping fees are non-refundable if the carrier experiences a delivery delay or if the package does not arrive within the customer expected timeframe.